FAQ

 

WHAT SERVICES ARE INCLUDED IN THE PRICE?

Prices are per person per night with: 10% VAT
- Buffet breakfast in our front sea restaurant or in our pool terrace
 - 2 sunbeds with a umbrella per room on the private beach in front of the hotel
- 1 parking per room (subject to availability)
- Internet Wi-Fi throughout the hotel
- Use of the swimming-pool open from 9 to 13 and from 15 to 19
- Use of our roof and sauna top gym


WHAT IS INCLUDED IN THE HALF BOARD PRICE?

Breakfast and dinner with menu choice


IS IT POSSIBLE TO HAVE FULL BOARD SERVICE?

•    No,  full board treatment is not available. From 12.30 to 13.45 restaurant and snack service is provided on the pool terrace (extra charge)


IS THE SUN BED AROUND THE POOL INCLUDED?

No, the comfortable sunbed with towel has an extra cost of €10 per day


DO YOU PROVIDE BEACH TOWELS?

Yes, you can rent them for Euro 3 per towel


IS TOURIST TAX INCLUDED IN THE PRICE?

No, tourist tax is not included in the price , will be applied in the measure of Euro 2,30 per person per night up to 10 consecutive days. Tourist tax is not applied for children under 10 years of age.


AT WHAT TIME CAN WE CHECK IN?

From 14.00


AND THE CHECK OUT?

At 10.00

All hotel services end at 11:00


IS IT POSSIBLE TO USE THE ROOM BEFORE THE CHECK IN TIME?

Early check in is possible, subject to availability and by previous agreement with hotel direction.


IS IT POSSIBLE TO HAVE A LATE CHECK OUT?

Late check out is possible only previous agreement with the hotel direction 


AT WHAT TIME IS THE CAR PARK AVAILABLE?

Car park is available from 14.00 of the arrival day to 11.00 of departure day.


IS IT POSSIBLE TO USE THE BEACH/SWIMMING-POOL IF THE ROOM IS STILL NOT AVAILABLE ON ARRIVAL OR ON THE DEPARTURE DAY?

On availability and with extra charge


DO YOU ACCEPT ANIMALS?

Yes, only small size dogs with a cost of Euro 10,- per day. Dogs are not allowed in the common hotel areas: restaurant/terrace, shared areas, swimming-pool, bar and beach.


HOW CAN I PAY AT DEPARTURE?

Cash up to Euro 1.999,00 (according to the Italian law).
Credit card, VISA, MASTERCARD, AMEXO, BANCOMAT.
 

WHAT ARE THE CANCELLATION POLICIES?

A deposit of 30% is requested to book the reservation. 

Cancellation free of charge: up to 15 days before the arrival.

In case of cancellation or no show after the above mentioned days, the deposit will be not refunded.

In case of late arrival or early departures, the hotel direction will charge the unused nights.

 

CAN I BOOK A TRANSFER?

 Yes, our office can arrange it.